Describe a work situation that required you to really
listen and display compassion to a co worker who was telling you about
a sensitive situation?
Whilst working for an educational organisation, I had
noticed, a colleague and member of staff, was not behaving in an attentive
manner, in various meetings, during the week. At the close of business,
I asked the colleague to remain in the office, for a short while, so
I could discuss a work topic.
I expressed my concerns, and offered the colleague to take some days
off if he requested, to rest. He then informed me, of a breakdown in
his personal relationship. We then spoke at length, and discussed the
problems, and his role in the office. I decided, it was in his best
interest to take some time to try and resolve his personal problems,
and that his work load would be shared amongst his colleagues and the
He was pleased with my role, in facilitating his much
needed time away from the office and I assured him that the conversation
would remain confidential.