I am also responsible for e-mailing, sending and distributing
post for the consultants whom work at the clinic. I am also responsible photocopying
and faxing necessary documents. I am also in charge of booking meeting rooms
for clinical and non-clinical staff. At meetings I take the minutes of the
meeting and distribute it to the necessary members. I am also responsible
for archiving and providing patient files for clinic consultations and surgeries.
In my previous admin jobs roles, I worked at a hotel, where I am responsible for the reception. Guests who came into the reception area I welcome them in a warm and friendly manner. I took their details down onto the hotel computer booking system. I was responsible for taking and carrying out their card and cash payments and also I liased with hotel staff to ensure they were directed towards their rooms. I handled difficult customers with tact and diplomacy. If a particular issue was not in remit I direct customers to the necessary department or manager.
The hours were flexible which meant you got to work with a wide variety of people. This included both staff and customers. This enriched my experience, as I was able to use and enhance my customer and people skills.
I am planning to do an Open University business administration degree to develop my admin skills further as I inevitably want to work in senior admin role.